Guests Opinions About us FAQ's
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Questions:

1. Are bed linen and towels provided in the apartment?
2. Are taxes included in the price?
3. -How much do I pay to make the booking?
4. -In case of CANCELLATION, can I recover the amount of the reserve?
5. How and when do I pay the rest of the money?
6. What is the deposit I have to pay on arrival?
7. What time can we arrive / depart?
8. Who will meet us at the apartment?
9. What is the minimum stay?

If still have any doubts, please don't hesitate to contact us.

Answers:

1. Bed linen and towels are provided in all of our apartments. There is no extra charge for this. In fact there are no extra charges at all.
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2. Yes, all taxes are included in the prices.
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3. To make a booking you need to pay downpayment of 20% of the total charge. This is calculated automatically for you when you make the booking online. This is non-refundable.

4. If the cancellation is before 30 days, 50% of the paid amount will be given back. If this takes place later, the amount of the reserve will not be given back.
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5. The remaining 80% of the cost is payable on arrival in cash then the apartment keys will be given to you.
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6. On arrival you will also be asked for 200 euros as a deposit against damage made during your stay. This normally should be in cash, and will be returned in full when you leave the apartment, assuming it is undamaged of course!
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7. Arrival are not normally before 4pm, and departures should be before 11am. Normally provisions can be made with the owners to look after luggage during the hours between, but the apartment should be vacated to allow for cleaning. All agreements in relation to this should be discussed directly with the apartment owner.
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8. The owner or their representative will meet you at the apartment.
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9. As requested by all our owners, we require a minimum stay of three nights.
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Living in Barcelona - Barcelona Accommodations
If you have any doubts about our services and apartments, please don't hesitate to contact us by filling our contact form, sending us an e-mail to info@livinginbarcelona.com, or calling us to 00 34 639 326 510. We're pleased to help you solving any doubts.
 
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